Назад
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1 месяц назад

Onsite Support Engineer

100 - 110€
Формат работы
onsite
Тип работы
project
Грейд
middle
Английский
b2
Страна
Ireland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Onsite Support Engineer (Windows/IT Support): Providing hands-on technical support for Windows desktops, hardware, accounts, and applications in Dublin with an accent on ticket triage, troubleshooting, hardware deployment, and user communication. Focus on resolving complex technical issues, rolling out new software and technologies, and contributing to IT projects while following governance policies and SOPs.

Location: Onsite in Dublin, Ireland

Salary: €100–€110 per day

Company

Recruitment partner working with a well-established organisation to strengthen its IT team.

What you will do

  • Manage and triage IT tickets, resolving or escalating issues as required.
  • Provide hands-on support for Windows desktops, hardware, accounts, and applications.
  • Prepare and deploy IT hardware and roll out new software.
  • Escalate complex technical issues to the appropriate IT team.
  • Assist with IT projects and implementation of new technologies.
  • Follow IT governance policies and SOPs while supporting the user community and wider IT team.

Requirements

  • At least 2 years of experience in an IT service delivery or support environment.
  • Strong Microsoft Windows desktop support experience.
  • Good troubleshooting skills across hardware, software, and applications.
  • Excellent written and verbal communication skills.
  • Collaborative team-oriented approach and willingness to learn new technologies and concepts.
  • Availability to work onsite in Dublin, Ireland.

Culture & Benefits

  • Collaborative IT team environment.
  • Hands-on exposure to new technologies and IT projects.
  • Opportunity to develop technical skills through practical support work.
  • Daily contract pay rate.

Hiring process

  • Apply with a CV as soon as possible for consideration.

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