Technical Writing Assistant (Federal Policy)

Location: 100% remote, United States; U.S. citizenship required, with the ability to obtain and maintain a favorable CBP suitability determination.

Salary: $80,000–$90,000 annually, depending on experience, education, skills, and qualifications.

Company

hirify.global delivers AI, cloud, cybersecurity, and modernization solutions for federal agencies, with more than 1,700 team members, 1,500 AI and data experts, and over 100 prime contracts.

What you will do

• Maintain the CBP policy library, including document intake, indexing, version control, and archiving.
• Respond to Security Operations Division policy searches and research requests.
• Research and analyze authorities supporting new and existing policies, including reviewing expiring policies for revision or sunset decisions.
• Create and track routing sheets through review, concurrence, and final approval.
• Format policy documents in CBP-approved standards using Microsoft Word and Adobe Acrobat Pro, including accessibility remediation.
• Support web content management by posting, updating, and organizing policy content on CBP sites.

Requirements

• Bachelor’s degree in Technical Writing or a related field.
• At least 5 years of relevant technical writing or editing experience.
• Advanced Microsoft Word and Adobe Acrobat Pro skills, including styles, templates, cross-references, tables of contents, PDF creation, bookmarking, form fields, and Section 508 accessibility.
• Proficiency with Microsoft PowerPoint for workflow diagrams and organizational charts.
• Experience maintaining document, policy, or knowledge libraries with disciplined version control.
• Must be a U.S. Citizen and able to obtain and maintain a favorable CBP suitability determination.

Nice to have

• Experience supporting CBP, DHS, federal law enforcement, or homeland security organizations.
• Familiarity with federal policy documents, policy lifecycle processes, routing sheets, staffing packages, and government concurrence workflows.
• Experience with SharePoint, web content management systems, Section 508/WCAG, or statutory and regulatory research.

Culture & Benefits

• Fully remote work supporting a mission-critical federal customer.
• Medical, dental, and vision coverage.
• 401(k), IRA, life insurance, disability coverage, and paid vacation, sick leave, and public holidays.
• Family leave, training and development, and wellness resources.