4 дня назад
Senior Enterprise Systems Analyst (Salesforce)
171 000 - 214 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Enterprise Systems Analyst (Salesforce): Leading end-to-end Salesforce platform initiatives, from strategy and requirements through solution delivery and governance, with an accent on Sales Cloud, Experience Cloud, Service Cloud, and Salesforce Flow. Focus on designing scalable solutions, governing Agentforce and Einstein AI automation, coordinating complex programs, and maintaining security, compliance, and platform quality.
Location: Redwood City, California, United States — hybrid, with onsite attendance required at least 60% of the working month, approximately 3 days per week.
Salary: $171,000–$214,000 base pay annually, with potential eligibility for a discretionary annual performance bonus.
Company
The is a mission-driven nonprofit organization using technology, open science, AI-powered biology, and education initiatives to support Biohub and Learning Commons.
What you will do
- Lead planning, execution, and delivery of complex Salesforce platform programs across IT, business units, and external partners.
- Own the Salesforce roadmap, prioritize requests, define success metrics, and communicate tradeoffs to stakeholders.
- Design, configure, test, and deliver Salesforce solutions while resolving bugs and supporting releases and deployments.
- Use Agentforce and Einstein AI to automate workflows, surface insights, and improve internal user experiences.
- Gather requirements, align project goals, manage stakeholder communications, and drive adoption through release updates and enablement.
- Maintain platform governance, security, compliance, vendor SLAs, technical documentation, and risk mitigation plans.
Requirements
- 8+ years of hands-on experience designing, developing, administering, and supporting large-scale Salesforce solutions.
- Deep expertise in Sales Cloud, Experience Cloud, and Service Cloud.
- Salesforce Administrator Certification is required.
- Advanced proficiency with Salesforce Flow and experience translating organizational strategy into a platform vision.
- Experience managing complex technical programs, change management, training, enablement, and rollout communications.
- Proficiency with Agile methodologies and tools including Jira, Confluence, and Airtable.
Nice to have
- Experience with Agentforce, Einstein AI, Marketing Cloud, Data Cloud, CRM Analytics, user research, or AI governance.
- Experience with Conga Contracts, DocuSign integrations, CLM, Apex, Visualforce, JavaScript, GitHub, Gearset, or Qualtrics.
- Experience in philanthropy or grantmaking.
Culture & Benefits
- Collaborative, mission-driven work supporting scientific and educational initiatives.
- Hybrid work with regular in-person collaboration and manager-defined office days.
- Employer match on employee 401(k) contributions.
- Paid time off for volunteering and funding for select family-forming benefits.
- Relocation support is available for employees who need assistance moving.
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