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4 дня назад

International Consultant (Americas)

72 833 - 91 083MXN
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
International Consultant (Americas) (Global HR and EOR): Advising international customers on employer-of-record services, cross-border employment, terminations, benefits, and regulatory compliance across the Americas with an accent on complex jurisdictional guidance and customer risk mitigation. Focus on interpreting changing labor regulations, resolving high-liability HR scenarios, influencing international product strategy, and supporting expansion into new markets.

Location: Hybrid role based in the Mexico City office

Salary: MXN 72,833–91,083 per month

Company

HR technology and employer-of-record services provider helping businesses manage HR, payroll, employment compliance, and international expansion.

What you will do

  • Serve as a subject matter expert on employer-of-record services and regulatory environments across the Americas.
  • Advise customers on cross-border employment, terminations, labor standards, benefits, leave scenarios, and complex compliance matters.
  • Manage strategic relationships with high-value international customers in partnership with Customer Success.
  • Collaborate with Legal, Product, Operations, and Customer Success to influence product-market fit and go-to-market strategies.
  • Identify expansion and upsell opportunities while supporting customer retention and growth through education.
  • Translate complex regulations into clear guidance and help scale internal knowledge and best practices.

Requirements

  • 8+ years of experience in a customer-facing international HR role, ideally with deep expertise in the EOR space.
  • At least 2 years managing complex customer-facing issues in EOR.
  • Knowledge of international employment compliance across the Americas, including LATAM and Canada.
  • Excellent communication, problem-solving, and consultative skills, with the ability to explain complex concepts clearly.
  • Ability to collaborate with multiple internal stakeholders and operate independently.
  • Exposure to multiple countries or regions is a plus; multilingual fluency is a plus.

Nice to have

  • Familiarity with JIRA, Zendesk, and Notion.
  • Experience supporting customers across multiple countries or regions.
  • Multilingual fluency.

Culture & Benefits

  • Welcoming, casual, and supportive work environment.
  • Benefits and wellness program offerings.
  • Company retreats and opportunities to learn from startup community leaders.
  • Culture centered on camaraderie, openness, grit, integrity, and simplicity.
  • Commitment to diversity, inclusion, and reasonable accommodations for candidates and employees.

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