Account Manager (Fintech)

Location: Riga, Latvia — hybrid

Salary: €3,000 per month

Company

hirify.global is hiring for a financial technology company offering a mobile banking platform for the Latino community in the United States and Latin America, with dual bank accounts, cards, and international remittance services.

What you will do

• Manage a portfolio of existing B2B merchants, maintaining strong relationships, satisfaction, and long-term retention.
• Monitor approval rates, conversion rates, transaction volumes, risks, and other payment performance metrics.
• Analyze transaction data and recommend payment methods, target geographies, and technical configurations.
• Identify and drive upsell and cross-sell opportunities through additional payment methods, new markets, and relevant solutions.
• Coordinate with internal teams on integrations, support, and client-specific payment implementations.
• Conduct business reviews with key clients to address challenges and identify growth opportunities.

Requirements

• At least 2 years of experience in Account Management, Key Account Management, Business Development, Customer Success, or a similar client-facing role.
• Strong experience in fintech, payments, acquiring, PSP, or related financial technology environments.
• Understanding of merchant lifecycles, payment flows, and transaction performance metrics.
• Fluent Russian and strong English at B2+/C1 level required.
• Experience with CRM systems and analytics tools for monitoring and reporting account performance.
• Ability to manage complex client relationships and develop tailored payment solutions.

Culture & Benefits

• Hybrid work environment in Riga.
• Collaborative and transparent team culture.
• High-impact role in a scaling fintech company.
• Recognition of personal milestones and achievements.
• Social benefits and salary aligned with experience.