Service Director, South America (Automation Solutions)

Location: On-site in Sorocaba, Brazil, leading service operations across Brazil and Chile.

Company

hirify.global delivers automation, flow control, technologies, and lifecycle services for industrial customers through a global organization of more than 19,000 professionals.

What you will do

• Lead Automation Solutions service operations across South America with accountability for P&L, revenue, margin, and EBITDA.
• Manage service sales and multidisciplinary technical and commercial teams across Brazil and Chile, covering approximately 30 employees and 5 direct reports.
• Transform the organization into a proactive, commercial, customer-oriented service business.
• Expand the installed-base sales funnel through prospecting, customer visits, and increased service recurrence.
• Develop contracts, projects, consultative sales, lifecycle planning, and customer roadmaps beyond spare parts services.

Requirements

• Proven experience growing revenue, creating opportunities, and developing business within installed bases.
• Leadership experience in automation-related industries; exposure to pulp and paper, energy, oil and gas, or global automation companies is relevant.
• Experience leading multidisciplinary teams of approximately 30 people in matrix structures with global leadership.
• Accountability for business results and understanding of service KPIs, including pipeline, proposals, lifecycle planning, customer visits, and budget planning.
• Master-level education and fluent English.
• Availability to work on-site in Sorocaba, Brazil.

Culture & Benefits

• Visible leadership role with direct responsibility for business performance and team transformation.
• International work environment focused on business growth and customer value.
• Opportunity to lead change and develop a service organization with strong market potential.
• Leadership principles emphasize accountability, courageous change, trust, collaboration, and customer value.
• Respectful and inclusive workplace that values diverse backgrounds and perspectives.