Application Support Engineer (Healthcare)

Location: Fully onsite in Assen, Netherlands, five days per week

Salary: €300–€600 per day

Company

Work with a leading global healthcare organisation investing in internal IT infrastructure and enterprise application support.

What you will do

• Provide onsite technical support for business-critical applications and systems in line with standard operating procedures and regulatory requirements.
• Administer and maintain enterprise applications, including Laboratory Information Management Systems (LIMS), while ensuring high availability and performance.
• Monitor application health, review logs, troubleshoot incidents, and resolve service requests through the IT Helpdesk system.
• Coordinate application releases, upgrades, maintenance, and change management activities with internal IT teams, vendors, and business stakeholders.
• Lead application and operating system patching while maintaining compliance and system validation.
• Support audits, privileged access reviews, problem management, issue escalation, technical documentation, and continuous improvement projects.

Requirements

• Previous experience in application support or a similar role supporting enterprise applications in a medium to large organisation.
• Strong understanding of IT Service Management processes, including Incident, Problem, Request, and Change Management.
• Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, IP management, and switching.
• Knowledge of Windows and Linux server administration with strong troubleshooting and analytical skills.
• Excellent communication, organisational, and stakeholder management skills, with the ability to work independently and collaboratively.
• Experience supporting LIMS or other validated enterprise applications is required.

Culture & Benefits

• Collaborative IT environment with exposure to enterprise technologies and large-scale systems.
• Opportunity to support business-critical applications in a global healthcare organisation.
• Involvement in infrastructure, application, and compliance improvement projects.
• Technical development and career progression opportunities.
• Comprehensive benefits package.

Hiring process

• Submit a CV for consideration.
• Applications are reviewed on an urgent basis.