Regional IT Manager (EMEA & APAC)

Location: On-site in Brunssum, Netherlands

Starting salary: €81,000 per annum, plus bonus and benefits.

Company

hirify.global develops medical technologies and surgical solutions designed to improve outcomes for patients with musculoskeletal disorders.

What you will do

• Provide tier II and high-priority on-site IT support for computers, mobile devices, printers, hardware, software, networks, and employee onboarding.
• Maintain IT asset inventories and coordinate purchases, warranty claims, replacements, and license tracking.
• Support cybersecurity policies, end-user training, password management, MFA, endpoint security, audits, and incident response.
• Collaborate with technical operations on servers, networks, and back-office IT services, and route business-system issues to the appropriate support teams.
• Lead, mentor, and develop a distributed team of 5–7 IT Support Specialists across EMEA and APAC.
• Manage vendors, stakeholder relationships, hiring, performance reviews, capability planning, SLA/OLA targets, service quality, and service improvements.

Requirements

• 8–12 years of progressive IT support experience, including hands-on desktop and workplace technology support.
• 3–5 years of people-management experience leading geographically distributed teams or vendors.
• Experience supporting multi-region or global environments, preferably across EMEA and APAC.
• Experience with Windows 10/11, endpoint management tools such as Intune, SCCM, or JAMF, and identity platforms including AD and Azure AD.
• Experience with Microsoft 365, Teams, SharePoint, ITSM tools such as ServiceNow, SD+, or Jira, and vendor-managed infrastructure.
• Strong communication, stakeholder management, cross-cultural leadership, conflict-resolution, and change-management skills.

Nice to have

• Bachelor’s degree.

Culture & Benefits

• Culture centered on innovation, customer focus, teamwork, and driven execution.
• Bonus and benefits in addition to the starting salary.
• Inclusive and respectful workplace with equal employment opportunities.
• Reasonable accommodations are available for individuals with disabilities.