Customer Success Analytical Consultant (FMCG)

Location: Oslo, Norway; based in the Oslo office with hybrid work options

Salary: NOK 555,500–900,000 gross per year

Company

Consumer intelligence company delivering retail measurement, consumer insights, advanced analytics, and data platforms across more than 100 markets.

What you will do

• Provide client support for data platforms, analytical questions, and related issues.
• Develop business analyses, category presentations, insights, and recommendations for FMCG clients.
• Improve customer engagement, satisfaction, loyalty, and usage of data and analytical tools.
• Prepare thought-leadership content, including client events, newsletters, and webinars.
• Generate sales leads through knowledge of client businesses and train clients on the Discover cloud data platform.
• Contribute to a positive and engaging Nordic Customer Success team culture.

Requirements

• At least 2–3 years of experience in FMCG business analysis, market research, and/or category management.
• Commercial degree in Economics with strong graduation results.
• Fluent Norwegian and strong business English, both verbal and written.
• Advanced Microsoft Excel and PowerPoint skills.
• Experience conducting presentations and strong communication skills.
• Ability to transform data into narratives that address the “why,” “so what,” and “now what” for clients.

Nice to have

• Experience using AI tools, including approved analytical platforms, to enhance insight quality and client engagement.

Culture & Benefits

• Flexible working hours and a flexible working environment.
• Opportunities to work with local and global companies.
• Comprehensive onboarding and internal training programs.
• Access to learning platforms, including LinkedIn Learning.
• Volunteer time off, an Employee Assistance Program, and staff and team events.