Product Marketing Manager (AI)

Location: Hybrid role based in the Chicago office

Salary: $100,000–$145,000 per year, depending on experience; performance bonus may also be available.

Company

hirify.global is an AI-powered restaurant technology SaaS platform providing POS, software, financial services, and digital tools to restaurants across the U.S. and Canada.

What you will do

• Own positioning and messaging for POS, software, financial services, and AI product lines serving Asian cuisine restaurant owners and operators.
• Lead go-to-market strategy and launch execution for new products and features in partnership with Product and Engineering.
• Develop lifecycle campaigns covering onboarding, adoption, expansion, and renewal, including segmented CRM workflows.
• Use customer and market research, competitive insights, and adoption and retention metrics to improve messaging and reduce churn.
• Create case studies, blog posts, one-pagers, product guides, pitch decks, battlecards, and talk tracks.
• Support Sales and Customer Success with launch training, FAQs, and internal enablement materials.

Requirements

• 6+ years of experience in product marketing, lifecycle marketing, or content marketing, ideally in B2B SaaS, fintech, or payments.
• Experience supporting product launches and go-to-market plans.
• Experience writing clear, benefit-driven copy for non-technical audiences.
• Experience with lifecycle or CRM tools such as HubSpot, Braze, or Iterable.
• Experience partnering with Product, Sales, or Customer Success teams.
• Excellent written and verbal communication skills in English. Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience.

Nice to have

• Experience in restaurant technology, POS, or payments.
• Experience with Highspot or Seismic.
• Experience with customer research, win/loss analysis, or voice-of-customer programs.
• Proficiency with Salesforce, SQL, or Tableau.
• Professional or fluent proficiency in Mandarin Chinese.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Employer-paid short-term disability, life, and AD&D insurance.
• Company holidays, birthday off, paid parental leave, and flexible PTO.
• Employee Assistance Program and potential performance bonus.