Medical Office Assistant

Location: hirify.global Vancouver Campus, Vancouver, BC, Canada; onsite role with daily patient interaction

Salary: CAD 4,449.00–4,676.00 per month

Company

hirify.global is a university providing student health and wellbeing services through Student Health Services.

What you will do

• Provide reception and customer service to students, faculty, staff, parents, campus visitors, and other stakeholders.
• Schedule physician and nursing appointments, register students, verify registration and insurance status, and coordinate testing with clinical offices.
• Maintain confidential electronic medical records, process diagnostic reports and information requests, and transcribe clinical notes, reports, and letters.
• Process billing claims, invoices, payments, deposits, account follow-ups, and financial and statistical reports.
• Maintain clinical examination rooms, medical and stationery supplies, equipment, records, and office materials.
• Support diagnostic procedures and testing, attend medical examinations when requested, and clean and sterilize medical equipment and instruments.

Requirements

• High school graduation, one year of post-secondary education, completion of a Medical or Dental Office Assistant program including medical terminology, and three years of related experience, or an equivalent combination.
• Medical terminology and familiarity with MSP and other billing procedures.
• Proficiency with electronic medical records and intermediate-level word processing, spreadsheet, database, scheduling, and email applications.
• Ability to prioritize and manage multiple tasks accurately in a fast-paced, high-volume clinical environment.
• Ability to handle sensitive information with tact, discretion, and strict medical confidentiality.
• Clear written and verbal communication skills, including medical dictation transcription and communication with people experiencing stress, pain, or health concerns.

Culture & Benefits

• Full-time staff position covered by the CUPE 2950 union.
• Ongoing employment, subject to satisfactory completion of required background checks.
• Work in a client-centred care model within a collaborative Student Health Services team.
• Commitment to equity, diversity, inclusion, and respect for diverse perspectives.
• Regular exposure to clinical environments, biomedical and non-biomedical waste, interruptions, and time-sensitive patient needs.