Lead Product Manager (Strategic Accounts)

Location: Remote in Ontario, Canada

Salary: $158,000–$171,200 CAD annually, plus potential bonuses, commissions, equity, or other incentives.

Company

hirify.global provides data-driven SaaS and software solutions for fitness businesses, supporting club management, member engagement, reporting, and analytics.

What you will do

• Act as the primary product partner and point of contact for reporting and product requests from strategic clients.
• Build and operate an intake and triage process that captures, assesses, prioritizes, and routes account requests.
• Translate ambiguous client needs into clear requirements that engineering teams can estimate and deliver.
• Partner with engineering leads across reporting, business intelligence, analytics, and data backlogs to balance strategic-account work with platform roadmap commitments.
• Frame and communicate trade-offs between urgent client requests and planned roadmap work.
• Identify recurring requests, develop quarterly strategic-account demand plans, and turn repeat one-off solutions into reusable product capabilities.

Requirements

• 6+ years of Product Management experience, including meaningful experience with enterprise or strategic-account relationships.
• Ability to manage a high volume of concurrent and competing customer requests with strong operational discipline.
• Technical fluency in data, reporting, and BI systems, including SQL logic, data models, ETL/BI workflows, and reporting trade-offs.
• Strong stakeholder management and executive-level communication skills.
• Comfort working with ambiguous or highly specific customer requests and defining what needs to be built.
• Experience partnering with engineering on prioritization frameworks and trade-off decisions.

Nice to have

• Experience in fitness, wellness, health club SaaS, or another vertical SaaS business with high-touch accounts.
• Hands-on experience with reporting or BI tools such as ReportCaster, Domo, Looker, or Power BI.
• Experience with Databricks, Snowflake, or Fabric.
• Experience creating account-specific intake or escalation processes, managing bespoke deliverables, or productizing recurring client requests.

Culture & Benefits

• Values-led culture centered on Best Life, One Team, and Growth Mindset.
• Open PTO policy and quarterly company-wide Days of Disconnect.
• Parental and Pawternity Leave.
• Quarterly fitness reimbursement.
• Medical, dental, and vision coverage, employee assistance support, and Calm App subscriptions for employees and eligible dependents.