Lead Product Manager, Strategic Accounts

Location: Remote within eligible Canadian locations

Salary: CAD $158,000–$171,200 annual compensation

Company

hirify.global uses an AI-powered matching process to connect candidates with partner-company opportunities and facilitate application review.

What you will do

• Serve as the primary product partner for reporting and product requests from strategic enterprise accounts.
• Build and manage intake, triage, prioritization, escalation, and tracking processes for customer requests.
• Translate ambiguous or non-standard customer needs into clear requirements for engineering evaluation and delivery.
• Prioritize strategic-account initiatives alongside broader reporting, business intelligence, and platform roadmaps.
• Identify recurring needs and turn bespoke requests into scalable, reusable product capabilities.
• Use customer demand, operational metrics, and reporting to guide product decisions and quarterly demand planning.

Requirements

• 6+ years of product management experience, including substantial enterprise-customer or strategic-account experience.
• Strong technical fluency with SQL logic, data models, ETL/BI workflows, reporting, and business intelligence systems.
• Experience partnering with engineering teams on prioritization, requirements definition, product planning, and trade-off decisions.
• Strong executive communication, stakeholder management, organization, analytical, and decision-making skills.
• Ability to operate in ambiguous environments and convert vague customer needs into actionable requirements.
• Ability to distinguish scalable product opportunities from one-off customer requests.

Nice to have

• Experience in fitness, wellness, health club SaaS, or another vertical SaaS environment.
• Experience with ReportCaster, Domo, Looker, Power BI, Databricks, Snowflake, or Microsoft Fabric.
• Experience creating account-specific intake, escalation, or request-management processes.
• Consulting, professional services, or client-services experience involving bespoke deliverables.

Culture & Benefits

• Remote work with flexibility across eligible Canadian locations.
• Open PTO and quarterly company-wide Days of Disconnect.
• Parental and pet-parent leave programs.
• Quarterly fitness and wellness reimbursement, medical, dental, and vision coverage.
• Employee Assistance Program and Calm App subscription for employees and eligible dependents.
• Learning, professional development, and growth opportunities in an inclusive, collaborative environment.

Hiring process

• hirify.global reviews applications using an AI-powered matching process and shares a shortlist with the hiring company.
• Interviews, assessments, final decisions, and next steps are managed by the partner company's internal team.