Benefit Specialist

Location: Denver, Colorado or remote within the United States

Salary: $21.15–$26.44 hourly

Company

hirify.global provides a healthcare navigation platform with a mobile app, clinicians, pharmacists, and Health Guides who help patients find appropriate care and medications.

What you will do

• Source, analyze, and maintain current information about medical, pharmacy, dental, and vision benefits.
• Equip Health Guides to support new and renewing customers, primarily small-group and mid-sized clients.
• Conduct quality audits and maintain accountability for benefit information accuracy.
• Maintain the content management system and member-facing benefits tools.
• Answer member questions about benefit options and financial responsibilities, including deductibles, coinsurance, and out-of-pocket maximums.
• Partner with Navigation Delivery, Customer Success, and Implementation teams, and source care providers during peak periods.

Requirements

• In-depth understanding of healthcare benefits across medical, pharmacy, dental, and vision coverage.
• Ability to research, analyze, organize, and synthesize benefit information from disparate sources.
• Ability to explain healthcare terminology and complex benefit concepts in plain language.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, including Excel and Word, as well as Google Docs and Sheets.
• Ability to work independently, manage multiple projects, meet demanding deadlines, and adapt to changing priorities.

Nice to have

• Experience with content management systems.

Culture & Benefits

• Work is available from the Denver office or remotely.
• hirify.global promotes an inclusive culture and equal employment opportunity.
• Core values include putting people first, debating and committing, cultivating grit, and seeking to delight.
• The role supports continuous process improvement and scaling Navigation Operations.