Release of Information Specialist I (Healthcare)

Location: York, Pennsylvania, USA; hybrid role with work based at a hirify.global facility, client site, or in some instances remotely

Salary: $18–$19.50 per hour

Company

hirify.global provides technology and operational services for processing medical record release requests.

What you will do

• Process medical release-of-information requests accurately and efficiently.
• Enter and manage request data using hirify.global software applications.
• Organize medical records, documents, forms, and authorizations to complete the release process.
• Support the resolution of HIPAA-related release issues and maintain confidentiality.
• Provide customer service in person, by phone, and by email according to location requirements.
• Attend required training and collaborate professionally with customers and coworkers.

Requirements

• High school diploma or equivalent; some college is preferred.
• At least 2 years of medical records experience and 2 years of clerical or office experience.
• Experience using desktop computers, scanners, general office equipment, and Microsoft Office.
• Ability to work independently and strong attention to detail.
• Knowledge of HIPAA and state regulations related to releasing protected health information is preferred.

Nice to have

• RHIT certification.
• Experience in a healthcare setting.

Culture & Benefits

• Work may take place at a hirify.global facility, a client site, or remotely depending on operational requirements.
• Use reference materials and company training to support compliant and confidential processing.
• Emphasis on professional, friendly customer and coworker interactions.