Case Worker

Location: Spokane, Washington, USA; flexible remote and in-office work

Company

hirify.global is an international humanitarian nongovernmental organization supporting people affected by conflict and disaster in more than 40 countries and 29 U.S. cities.

What you will do

• Provide strengths-based, client-centered case management to vulnerable refugees through the PRIME program.
• Collaborate with internal teams, healthcare providers, and social service agencies to identify needs and address access barriers.
• Help clients navigate healthcare systems, public benefits, education, housing, and other community resources.
• Develop self-sufficiency plans and guides, schedule initial appointments, and coach clients toward independent service navigation.
• Respond to client stability crises and provide health-related orientations, including women’s health and disability-focused services.
• Maintain accurate case documentation in the Efforts to Outcomes database and support volunteers and interns.

Requirements

• Relevant degree or equivalent professional or lived experience in health access, public health, social work, social services, or intensive case management.
• At least 3–5 years of case management experience with similar populations or client needs.
• Strong relationship-building, diplomacy, networking, problem-solving, prioritization, and time-management skills.
• Experience working and communicating effectively in multicultural environments.
• Professional proficiency in English, spoken and written, is required.
• Microsoft Office proficiency, a driver’s license, reliable transportation and insurance, and reliable internet access.

Nice to have

• Lived experience as a refugee or immigrant.
• Experience working with refugees or immigrants, including cross-cultural or overseas experience.
• Proficiency in Dari and/or Pashto.

Culture & Benefits

• Commitment to anti-racism, ongoing learning, integrity, service, equality, and accountability.
• Flexible remote and in-office work environment with occasional evening or weekend work.
• Paid sick leave, U.S. holidays, and paid time off based on role and tenure.
• Medical, dental, and vision insurance, flexible spending accounts, disability and life insurance, and an Employee Assistance Program.
• 403(b) retirement savings plan with employer match and additional employer contributions subject to vesting.
• Position expected to end on September 30, 2026.