Regional Banking Sales and Service Coordinator I

Location: Southaven, Mississippi, United States; office-based. Applicants must be currently authorized to work full-time in the United States. Immigration sponsorship is not available.

Company

hirify.global is a national bank providing financial products, credit services, and relationship-based banking support.

What you will do

• Support bankers in managing portfolios of customers with $2 million to $50 million in annual sales.
• Coordinate customer onboarding, due diligence, document collection, loan closings, and timely renewals.
• Manage pipelines, financial-statement collection, relationship plans, and ongoing client service.
• Handle post-loan requests, including advances, payments, payoffs, research, and overdraft-related resolutions.
• Research and resolve deposit and credit-account service issues while assisting customers with online banking.
• Identify cross-sell opportunities, connect customers with appropriate banking teams, and escalate suspected fraudulent transactions and other risks.

Requirements

• Bachelor's degree or an equivalent additional two years of sales experience in a financial services or credit environment.
• At least two years of sales experience in a financial services or credit environment.
• Strong verbal and written communication, customer service, organization, planning, and follow-up skills.
• Ability to build customer relationships, multitask, work independently under pressure, and collaborate effectively.
• Proficiency with PCs, internet tools, and Microsoft Office.
• Current full-time authorization to work in the United States is required; immigration sponsorship is not available.

Nice to have

• Regional Banking sales and product knowledge.
• Consultative selling and customer profiling experience.
• Experience onboarding and training colleagues.

Culture & Benefits

• Office-based workplace with specific work arrangements determined by the hiring team.
• Emphasis on strong customer relationships and a high-quality customer experience.
• Focus on risk awareness and adherence to banking policies and procedures.
• Opportunity to support and train new Sales and Service Coordinator colleagues.