AWS Cloud Engineer - Platform Operations

Location: Argentina, LATAM; remote work

Company

hirify.global is a global IT services and consulting company delivering digital transformation and cloud solutions for enterprise and startup clients across more than 25 countries.

What you will do

• Support and enhance AWS infrastructure for Amazon Connect and related platform services.
• Manage Terraform-based Infrastructure as Code and automate operational tasks with Python and AWS CLI.
• Support incident response, root-cause analysis, disaster recovery, production readiness, and release management.
• Build self-healing automation and operational runbooks to reduce manual effort.
• Develop dashboards, alerts, and monitoring solutions using CloudWatch, Dynatrace, Splunk, Grafana, and OpenTelemetry.
• Collaborate with engineering and operations teams to improve scalability, security, and operational excellence.

Requirements

• 5+ years of experience in AWS Cloud Operations, Platform Engineering, or Site Reliability Engineering.
• Hands-on experience with AWS services including Lambda, CloudWatch, IAM, VPC, Route 53, S3, SNS, SQS, EventBridge, and DynamoDB.
• Strong Terraform and Infrastructure as Code experience.
• Experience with Python, AWS CLI, PowerShell, GitHub, GitHub Actions, Jenkins, and CI/CD pipelines.
• Experience with observability tools and production incident, change, and release management.
• Strong communication and stakeholder management skills.

Nice to have

• AWS Certification such as Solutions Architect or DevOps Engineer.
• Experience with Amazon Connect, NICE CXone, Genesys Cloud, or other CCaaS platforms.
• Experience with ServiceNow, automated remediation, high availability, disaster recovery, and operational resiliency.

Culture & Benefits

• Remote work with a work-from-anywhere culture.
• Health insurance, language courses, and a relocation program.
• Professional development through certification programs, mentorship, talent investment, and internal mobility opportunities.
• Work on impactful projects for global clients in a multicultural environment.
• Regular team-building events and a focus on inclusive, sustainable business practices.