Marketing Operations Associate

Location: Jacksonville, Florida, United States; Workplace: Hybrid

Company

Dun & Bradstreet is the employer for this marketing operations role.

What you will do

• Support digital marketing campaigns across email, web, social media, events, webinars, and content activities.
• Maintain marketing automation workflows, lead scoring models, customer segmentation data, and lead management processes.
• Monitor campaign performance and contribute to reports and dashboards.
• Maintain data accuracy and integrity across CRM and marketing systems.
• Support marketing technology tools, troubleshoot issues, and document operational processes and playbooks.
• Coordinate vendor activities and track marketing-related contracts and budgets.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• At least 2 years of experience in marketing operations or a related role.
• Experience developing and executing integrated marketing campaigns and customer marketing activities using digital tactics, events, webinars, email, and content creation.
• Basic understanding of lead management and campaign enablement.
• Experience with CRM systems such as Salesforce and familiarity with marketing automation platforms such as HubSpot, Marketo, or Eloqua.
• Strong organizational, planning, time management, problem-solving, ownership, and collaboration skills.

Culture & Benefits

• Work in a hybrid environment.
• Follow data governance, privacy, and compliance standards.
• Support continuous learning through courses, programs, stakeholder relationships, colleagues, and mentors.
• Ability to work day, evening, or weekend hours as needed.
• Requires extended periods of sitting, speaking, and using a telephone or computer.