Senior Technical Account Manager (Cloud Security)

Location: Hybrid in Brazil, with 3 days per week in the São Paulo office

Company

Wiz provides a cloud and AI security platform that connects code, cloud, and runtime context to help organizations detect, prevent, and respond to threats.

What you will do

• Act as a trusted technical advisor and Wiz product and cloud-security expert throughout customer onboarding and operationalization.
• Manage up to 10 strategic enterprise customers, driving adoption, business value realization, customer satisfaction, and utilization targets.
• Build relationships with customer stakeholders from practitioners to C-suite executives and contribute to QBRs and executive briefings.
• Develop measurable customer success plans aligned with security and compliance objectives, resolving people, process, and technology blockers.
• Represent customer needs internally, document feature requests, and coordinate with Product, Engineering, Sales, Renewals, and Support.
• Help scale the TAM organization through mentoring, technical escalations, process improvements, and cloud-security thought leadership.

Requirements

• Native Brazilian Portuguese and excellent spoken and written English.
• Legal right to work in Brazil without visa sponsorship; visa sponsorship is not available.
• Bachelor’s degree in Computer Science, Engineering, or a similar field, or equivalent practical experience.
• At least 4 of the 6 listed qualifications, including 8 years of experience in technical customer-facing cloud or cloud-security roles.
• Experience with cloud architecture across at least two providers, such as AWS, GCP, Azure, or OCI.
• Practical experience with Docker or Kubernetes, DevOps technologies, and cloud-security or AI/ML applications in threat detection or security operations.

Nice to have

• 12 years of experience in technical customer-facing cloud or cloud-security roles.
• Advanced cloud, security, or CSP certifications, such as Solutions Architect Professional, DevOps Engineer Professional, CISSP, or CCSP.
• Experience with CNAPP use cases, advanced threat models, enterprise customer portfolios, executive relationships, CRM, and log analysis tools.

Culture & Benefits

• Work with a global organization protecting cloud infrastructure for major enterprise customers.
• Opportunity to contribute to a hyper-growth company and help build a world-class TAM organization.
• Freedom to think creatively and use a broad range of technical and customer-facing skills.
• Participation in industry events and opportunities to contribute to community posts and blogs.