Client Relationship Manager 1

Location: St Helier, Jersey; flexible hybrid working.

Company

hirify.global provides fund and corporate administration services.

What you will do

• Act as the first point of contact for a portfolio of clients.
• Manage fund and corporate administration activities, including calls, distributions, cash flow monitoring, payments, reporting, and client queries.
• Support the orderly and timely onboarding of new clients, including company formations, entity migrations, and bank account openings.
• Maintain client data in internal systems, including ViewPoint.
• Ensure operational procedures and ISAE controls are evidenced through workflows.
• Perform client reviews and may act as a four-eyes signatory for payments and administration matters.

Requirements

• Experience managing client relationships and administration activities.
• Ability to lead, motivate, and coach a team or project.
• Ability to drive process improvement and operational excellence.
• Understanding of company policies and professional and regulatory guidelines.
• Data-driven, curious, innovative, open-minded, and comfortable embracing change.

Culture & Benefits

• Inclusive workplace focused on diverse perspectives, collaboration, and professional growth.
• Discretionary bonus scheme and competitive salary.
• Ability to work abroad for up to three weeks per year.
• Generous holiday allowance, pension scheme, and private medical insurance including eye care.
• Life assurance, worldwide travel insurance, health and wellbeing programmes, and on-site parking.