Manager, Alternative Investor Services (Finance)

Location: Hybrid in Windsor, CT; Union, NJ; or New York City, NY, with onsite work 6 days per month

Salary: $78,000–$165,000 USD annual base salary, depending on location, skills, experience, education, and performance. The role may also include a discretionary annual bonus and/or equity awards.

Company

SS&C is a financial services and healthcare technology company headquartered in Windsor, Connecticut, with more than 27,000 employees across 35 countries.

What you will do

• Lead daily team operations, performance reviews, training, coaching, and professional development.
• Serve as the primary client and internal escalation point for complex investor, operational, and service issues.
• Oversee client onboarding, fund launches, and coordination with cross-functional partners.
• Maintain fund data integrity, databases, dashboards, offering documents, investor reports, and fund manager information.
• Support regulatory compliance, due diligence, audits, reviews, and governance requirements with auditors, accounting teams, and stakeholders.
• Approve investor transactions, wire transfers, and capital activity while driving process improvements, system testing, and operational enhancements.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
• 5+ years of experience in investor services, fund administration, alternative investments, or related financial services operations.
• 2+ years of people management experience, including performance reviews, coaching, and employee development.
• Experience serving as a client-facing escalation point for complex investor and operational issues.
• Demonstrated ability to drive process improvements, enhance workflows, support system testing, and scale service delivery.

Nice to have

• Experience with fund onboarding, fund launches, and end-to-end fund lifecycle management.
• Knowledge of investor transactions, capital activity, wire approvals, operational controls, risk management, and compliance.
• Experience working with auditors, accounting teams, and compliance functions on due diligence and regulatory requirements.

Culture & Benefits

• Work with financial services and healthcare industry experts in large-scale enterprise environments.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Professional development reimbursement opportunities.