Fraud Ops Analyst CL

Location: Taguig City, Philippines; hybrid workplace

Company

hirify.global develops and operates financial products including Credit Line and Credit Card services.

What you will do

• Review daily fraud alerts, high-risk applications, and suspicious customer activity.
• Investigate identity fraud, account takeovers, synthetic identities, repeat borrower abuse, device resale, QR-enabled fraud, mule activity, merchant collusion, and cash-out schemes.
• Monitor fraud trends, portfolio performance, customer utilization, transactions, drawdowns, and operational metrics to identify emerging patterns and control weaknesses.
• Conduct manual reviews and customer outreach to validate applications and support investigations.
• Document findings, maintain case records, and escalate suspicious activity on time.
• Support fraud rule and control development, testing, optimization, reporting, and cross-functional mitigation initiatives.

Requirements

• Bachelor’s degree in Finance, Commerce, Business Administration, Statistics, Criminology, Data Analytics, Computer Science, or a related field.
• Two to four years of experience in fraud operations, fraud investigations, financial crime, card fraud, consumer lending fraud, or digital payment fraud.
• Strong analytical and problem-solving skills, including pattern identification, anomaly investigation, and data-driven recommendations.
• Experience with fraud tools, case management systems, dashboards, and operational reporting.
• Strong written and verbal communication skills in English are required.
• Ability to manage multiple investigations while meeting quality standards and operational targets.

Culture & Benefits

• 100% company-funded private health insurance for the employee and immediate family.
• 20 vacation days.
• Phone financing, headphones, home-office equipment, and wellness perks.
• USD 2,000 annual coworking and travel perk.
• USD 2,000 annual professional development perk.
• Catered lunch.