4 часа назад
Analyst (Payments)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Analyst (Payments): Handling and investigating international, domestic, and direct debit payment requests and escalations with an accent on timely resolution, regulatory compliance, and stakeholder coordination. Focus on reducing manual exceptions, improving payment processes, and enhancing client experience.
Location: Makati City, Philippines
Company
is a bank organization focused on serv customers and society through an inclusive and development-oriented culture.
What you will do
- Handle payment-related requests, escalations, and investigations.
- Resolve issues across international, domestic, and direct debit transactions.
- Ensure timely process and adherence to risk and regulatory requirements.
- Coordinate with internal teams and global stakeholders.
- Support process improvement initiatives that enhance service quality and client experience.
- Help reduce manual payment exceptions.
Requirements
- Experience or knowledge related to payment operations and transaction investigations.
- Ability to manage escalations and resolve payment issues in a timely manner.
- Understand of risk and regulatory compliance requirements.
- Ability to coordinate effectively with internal and international stakeholders.
Culture & Benefits
- Inclusive culture support diversity, equity, and belong.
- Opportunities to develop skills and create impact for customers and society.
- Equal-opportunity employment with accessibility support dur the application and interview process.
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