Product Engagement Manager (AI)

Location: Remote, Canada

Salary: $121,680–$135,200 per year, consisting of 70% base and 30% variable compensation.

Company

hirify.global provides an AI-powered SaaS revenue enablement platform that combines on-the-job learning and deal execution to improve sales team behavior and revenue outcomes.

What you will do

• Lead end-to-end customer deployments and adoption journeys from discovery and solution design through rollout, value realization, and scaled usage.
• Develop engagement strategies that increase adoption, accelerate time-to-value, and expand platform usage across business teams.
• Act as a product strategist for strategic accounts by connecting customer goals with relevant capabilities, workflows, and operating models.
• Demonstrate platform capabilities, AI innovations, and roadmap investments to build executive alignment and accelerate customer outcomes.
• Help customers operationalize AI-powered workflows, build AI-assisted operating routines, and identify adoption risks and expansion opportunities.
• Translate customer requirements into scalable deployment plans, solution architectures, and repeatable adoption playbooks while influencing product roadmap direction.

Requirements

• 5+ years of experience in SaaS, professional services, customer success, solutions engineering, technical consulting, or a similar field.
• Experience driving SaaS deployment, adoption, implementation, or customer transformation programs.
• Strong product and systems thinking with the ability to connect business outcomes to technical solutions.
• Confidence working with integrations, APIs, SSO, enterprise architecture, and complex customer environments.
• Strong stakeholder management, storytelling, and executive communication skills.
• High ownership, comfort with ambiguity, and a bias toward experimentation and execution.

Nice to have

• Experience with CRM, LMS, HRIS, BI platforms, enterprise integrations, or enablement technologies.
• Experience driving AI adoption, workflow automation, or AI-enabled transformation programs.
• Familiarity with adoption, GRR, NRR, expansion, and customer health metrics.
• Bachelor’s degree in Engineering, Computer Science, or a related field.

Culture & Benefits

• Remote work arrangement for Canada-based employees.
• Opportunities for professional growth and development.
• Culture centered on customer focus, ownership, collaboration, and excellence.
• Employee workplace designed to be engaging and rewarding.