HR Sr. Associate/Lead (Manager)

Location: Singapore

Company

Global investment management firm specializing in active fixed income and public and private markets.

What you will do

• Own end-to-end employee lifecycle operations across APAC, including onboarding, transfers, offboarding, contingent worker operations, and Workday transactions.
• Manage case resolution, escalations, governance, audits, business continuity activities, service awards, and holiday calendar administration.
• Enable APAC HR Business Partners through operational delivery across headcount management, learning and development, talent, performance, time and absence, reporting, and analytics.
• Lead HR transformation initiatives involving automation, digitization, AI-enabled service delivery, case management, knowledge management, and process standardization.
• Lead, coach, and develop HR Associates while establishing operating rhythms, capacity plans, coverage models, and performance standards.
• Define and monitor service KPIs, dashboards, quality metrics, employee experience measures, governance controls, and improvement actions.

Requirements

• Significant experience in People Operations, HR service delivery, HR generalist, or HR Business Partner enablement roles with regional or global scope.
• Experience leading teams and operating as a hands-on player-coach.
• Strong HR systems capability, including Workday; ServiceNow experience is strongly preferred.
• Proven experience leading transformation, automation, or large-scale process change initiatives.
• Deep knowledge of employee lifecycle operations across the APAC region.
• Strong analytical, stakeholder management, influencing, and KPI management skills in complex, fast-moving environments.

Nice to have

• Experience with AI-enabled HR solutions, case management platforms, or knowledge management systems.
• Exposure to regulatory, risk, and governance programs across multiple APAC jurisdictions.
• Continuous improvement expertise and experience in matrixed or dual-reporting environments.

Culture & Benefits

• High-performance and inclusive culture centered on Collaboration, Openness, Responsibility, and Excellence.
• Opportunity to work with regional and global HR stakeholders in a dual-reporting structure.
• Focus on continuous learning, shared accountability, and building scalable HR capabilities.