6 дней назад
Payment Processing Coordinator (Fixed Term) (Fintech)
1 675 - 2 260€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Payment Processing Coordinator (Fixed Term) (Fintech): Resolving customer and banking partner inquiries and processing cancellations, reissues, refunds, and payment investigations in a cross-border payments environment with an accent on SLA adherence, accuracy, and stakeholder communication. Focus on initiating bank messages, coordinating with correspondent banks, managing time-critical buybacks and reissues, and maintaining productivity in a high-volume workflow.
Location: Vilnius, Lithuania; hybrid work with onsite attendance 2–3 times per week. Working hours are Monday to Friday, 9am–6pm. This fixed-term role runs until the end of the year, and candidates must already have the legal right to work in Lithuania; visa sponsorship is not available.
Salary: €1,675–€2,260 gross per month
Company
is a global fintech company providing B2B cross-border payment solutions to more than 30,000 customers.
What you will do
- Resolve payment queries from customers and banking partners through email, SWIFT messaging, and ECM cases.
- Process cancellations, reissues, refunds, repurchases, and other payment actions accurately within agreed SLAs.
- Initiate appropriate bank messages, including amendments, recalls, tracers, bank charge inquiries, and compliance responses.
- Coordinate with Treasury, Client Service, correspondent banks, and other stakeholders to resolve payment breaks and investigations.
- Verify accounting proof and apply correct currency, timing, and rate requirements to time-critical transactions.
- Monitor intake channels and maintain daily productivity, service levels, and KPI targets.
Requirements
- Bachelor’s degree or final-year student status.
- Strong attention to detail, initiative, and proactive problem-solving.
- Ability to learn quickly and perform in a high-volume, fast-paced environment while meeting tight deadlines.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
- Excellent written and verbal English communication skills.
- Existing legal right to work in Lithuania through the end of the contract; visa sponsorship is unavailable.
Culture & Benefits
- Hybrid work model with 8–10 office days per month.
- Work from abroad for up to 60 days per year.
- Health, disability, and life insurance.
- Paid holidays, time off, and leave for life events.
- Three wellness days and five paid volunteering days per year.
- Career growth and development opportunities in a global organization.
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