1 день назад
Relationship Manager (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Relationship Manager (Fintech): Acquiring and growing a portfolio of Nigerian trading clients through consultative B2C sales, personalized engagement, and market development with an accent on forex expertise, client onboarding, and regulatory compliance. Focus on building acquisition pipelines, translating economic data into actionable insights, and improving retention and platform adoption.
Location: Lagos, Nigeria
Company
provides online trading and investment access across equity, commodity, and foreign exchange markets through brands including FXTM and Nemo.
What you will do
- Lead new client acquisition across Lagos and key Nigerian markets through outreach, networking, referrals, digital platforms, and industry events.
- Assess prospective clients’ needs, present educational resources and platform capabilities, and convert qualified prospects through structured onboarding.
- Activate, retain, and grow a customer portfolio through personalized voice and digital support.
- Build trusted client relationships, monitor engagement and trading activity, and identify opportunities for platform adoption and product education.
- Maintain the sales pipeline and CRM records, meet acquisition KPIs, and prepare regular performance reports.
- Monitor economic, central-bank, geopolitical, and market developments and provide clear insights to support client decision-making.
Requirements
- Fluency in English is essential.
- Proven B2C sales and new-client acquisition experience, preferably in financial services, CFD or forex brokerage, or fintech.
- Deep understanding of forex markets, currency pairs, financial markets, economic indicators, and macroeconomic trends.
- Strong interpersonal, communication, networking, analytical, and problem-solving skills.
- Understanding of the Nigerian financial regulatory environment, including relevant SEC and CBN guidelines.
- University degree or equivalent in business, finance, economics, or a related field.
Nice to have
- Experience selling for a CFD broker covering Africa.
- Knowledge of Pidgin English or additional local languages.
- Experience managing a sales team at a CFD broker.
Culture & Benefits
- Full-time role within the Active Trader SBU.
- Work with a culturally diverse team of professionals.
- Opportunity to develop a broad range of skills and take on early responsibility.
- Fast-paced environment with autonomy, initiative, and continuous improvement.
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