Relationship Manager (Arabic Speaking)

Location: Yerevan, Armenia

Company

hirify.global provides online trading and investment access across equity, commodity, and FX markets through brands including FXTM and Nemo.

What you will do

• Convert qualified leads from Marketing and Partnerships into active, funded clients through timely and consultative engagement.
• Build personalised relationships with assigned clients across approved voice, social, and digital channels.
• Drive deposits, trading activity, retention, reactivation, revenue, and other individual commercial KPIs.
• Identify client needs, explain products, promotions, account benefits, and relevant market developments within approved requirements.
• Use CRM data, reports, and business insights to prioritise activity and improve portfolio outcomes.
• Maintain accurate records and follow compliance, security, conduct, and client-communication requirements while collaborating with Customer Service, Operations, Payments, Product, and Compliance.

Requirements

• 3–4 years of experience in relationship management, sales, or client-facing commercial roles, preferably in CFD/FX brokerage or related financial services.
• Fluency in English and Arabic, spoken and written, is required.
• Experience managing client relationships, converting opportunities, and delivering revenue, deposit, activation, or trading-activity KPIs.
• Strong knowledge of FX/CFD markets, currency pairs, trading concepts, and factors influencing market activity.
• Confident use of CRM systems, sales reporting tools, and Microsoft Office.
• Strong consultative selling, communication, problem-solving, prioritisation, and organisational skills.

Nice to have

• University degree or equivalent in Business, Finance, Economics, or a related field.
• Experience covering the relevant language market or client segment within a CFD/FX brokerage.
• Knowledge of MetaTrader or comparable trading platforms.
• Additional languages relevant to the company’s client markets.

Culture & Benefits

• Work in a culturally diverse environment with teams and offices across multiple regions.
• Collaborate with Customer Service, Customer Operations, Payments, Product, Compliance, and other functions.
• Opportunity to develop a broad range of skills and take on early responsibility.
• Full-time employment with the hiring employer Altaris Services Limited, registered in Armenia.