обновлено 6 дней назад
Customer Success Manager (iGaming AI)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
Customer Success Manager (iGaming AI): Managing onboarding and ongoing relationships for B2B clients of an AI platform with an accent on account health, client satisfaction, and cross-functional coordination. Focus on resolving client issues end-to-end, explaining technical products, collecting feedback, and improving customer processes.
#vacancy #CSM #remote #iGaming
🔥 Customer Success Manager | iGaming AI Platform
We’re looking for an experienced Customer Success Manager to join a fast-growing AI platform in the iGaming industry.
📍 Remote / Israel
🕐 Full-time
Responsibilities:
• Manage client onboarding and ongoing account relationships
• Act as the main point of contact for B2B clients
• Coordinate client requests with Product, R&D, Support, and Sales
• Manage issues end-to-end and ensure timely resolution
• Monitor client satisfaction, engagement, and account health
• Collect client feedback and support process improvements
Requirements:
• 3+ years in Customer Success, Onboarding, Technical Support, or Delivery
• B2B SaaS / platform experience preferred
• iGaming or casino industry experience is a strong advantage
• Strong communication and client-management skills
• Ability to understand and explain technical products
• Fluent English is mandatory
Interested? Feel free to reach out directly 📩
🔥 Customer Success Manager | iGaming AI Platform
We’re looking for an experienced Customer Success Manager to join a fast-growing AI platform in the iGaming industry.
📍 Remote / Israel
🕐 Full-time
Responsibilities:
• Manage client onboarding and ongoing account relationships
• Act as the main point of contact for B2B clients
• Coordinate client requests with Product, R&D, Support, and Sales
• Manage issues end-to-end and ensure timely resolution
• Monitor client satisfaction, engagement, and account health
• Collect client feedback and support process improvements
Requirements:
• 3+ years in Customer Success, Onboarding, Technical Support, or Delivery
• B2B SaaS / platform experience preferred
• iGaming or casino industry experience is a strong advantage
• Strong communication and client-management skills
• Ability to understand and explain technical products
• Fluent English is mandatory
Interested? Feel free to reach out directly 📩
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