Rideshare Partner Manager

Location: Remote; occasional travel may be required.

Salary: $92,500–$125,000 annually, plus bonus eligibility based on individual and company performance.

Company

hirify.global provides mobility and healthcare-related services focused on supporting members, clients, and transportation partners.

What you will do

• Own strategic relationships with key transportation partners and drive accountability, performance, and continuous improvement.
• Build executive-level relationships and serve as the primary escalation point for complex operational and strategic issues.
• Lead Weekly Joint Operating Committee meetings, Quarterly Business Reviews, and strategic planning sessions using operational and financial data.
• Analyze complex datasets, investigate performance anomalies, identify root causes, assess risks, and recommend improvements.
• Develop executive dashboards, scorecards, and reporting on partner performance, utilization, financial impact, and service quality.
• Lead cross-functional initiatives that improve operational efficiency, partner performance, workflows, and the member experience.

Requirements

• Bachelor’s degree.
• Five to eight years of experience managing strategic partnerships, enterprise accounts, healthcare clients, or complex vendor relationships.
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, advanced formulas, data modeling, and financial analysis.
• Advanced Tableau experience with dashboard development, visualization design, and performance reporting.
• Experience working with large datasets from multiple systems and conducting root cause analysis and performance improvement initiatives.
• Strong project management, analytical, communication, presentation, prioritization, and executive stakeholder influence skills.

Nice to have

• Healthcare experience involving Medicaid, Medicare, Managed Care Organizations, transportation, or healthcare services.
• Experience in strategic planning, business operations, consulting engagements, or operational strategy.

Culture & Benefits

• Remote work with a service-oriented focus on member outcomes and partner performance.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Paid time off, paid parental leave, and short- and long-term disability coverage.
• Tuition reimbursement and employee discounts.