Director, Partner Success (Medtech)

Location: United States (Remote); willingness to travel 20–30% required.

Base salary: $160,000–$190,000 per year, plus annual bonus incentive and equity purchase program eligibility.

Company

hirify.global is a pediatrician-led medical group providing 24/7 virtual-first and in-home medical, behavioral, and social care for children with complex health needs.

What you will do

• Own the growth, health, retention, and success of client partnerships within a dedicated region.
• Lead strategic account planning for key health plan partnerships, defining objectives, actions, and expected results.
• Build lasting partner relationships and serve as the ongoing point of contact for client partners.
• Track contractual requirements, reporting, deliverables, and financial and operational performance.
• Lead Joint Operating Committee meetings with market teams and identify account expansion opportunities with business development.
• Resolve client escalations, coordinate internal stakeholders, and represent partner needs in product and solution development.

Requirements

• 5+ years of experience in client-facing or client success roles, preferably with health plan clients.
• Experience driving business results with a strong commercial mindset.
• Successful track record of leading and scaling teams in a fast-growing company.
• Understanding of the healthcare ecosystem, particularly value-based care and Medicaid health plans.
• Strong relationship-building, critical-thinking, problem-solving, prioritization, and decision-making skills.
• Must be based in the United States and willing to travel 20–30%.

Culture & Benefits

• Mission-driven environment focused on improving care for children with complex medical conditions.
• Medical, dental, and vision insurance.
• Healthcare and dependent care FSA, plus a company-funded HSA.
• 401(k) with a 4% company match, vested 100% from day one.
• Employer-paid short- and long-term disability insurance and life insurance at 1x annual salary.
• 20 days of PTO, 10 company holidays, 2 floating holidays, and paid new-parent leave.