Operations Supervisor

Location: In-office in Alpharetta/Milton, Georgia, United States. Work schedule: Sunday–Thursday, 5:00 AM–1:30 PM. Employment visa sponsorship and STEM OPT participation are not available.

Company

hirify.global operates an AR Advantage Operations organization focused on customer service, transaction processing, compliance, and risk management.

What you will do

• Oversee operations workflows and execute transactions and processes in accordance with established procedures.
• Manage direct reports, support escalated issues, and coordinate with internal partners, customers, and third parties.
• Coach and develop team members, lead team meetings, and facilitate continuous improvement sessions.
• Review processes, recommend improvements, support implementation, and update standard operating procedures.
• Review transactions and reports for exceptions, quality, completeness, accuracy, compliance, and risk mitigation.
• Manage business results and participate in or oversee operational projects.

Requirements

• Typically requires 3 or more years of related experience or product knowledge.
• Knowledge of operational functions, process management, standard operating procedures, and transaction workflows.
• Decision-making, critical thinking, problem-solving, effective communication, and internal resource coordination skills.
• Ability to manage risk, ensure compliance, and maintain transaction and procedure accuracy.
• University or college degree is not required; no required certifications or licenses.
• Must work in the office in the Alpharetta/Milton, Georgia area and follow the Sunday–Thursday schedule.

Culture & Benefits

• Inclusive workplace culture focused on respect, collaboration, and employee contribution.
• Medical, prescription drug, dental, vision, life, and disability coverage options for eligible full-time employees.
• 401(k) matching, pension, stock purchase plans, dependent care support, and educational assistance.
• Paid parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on eligibility and career level.
• Wellness programs with financial incentives and accommodation support during the application process.