Manager, Regulatory Operations (Fintech)

Location: United States; based in San Francisco or New York

Salary: $119,000–$195,000 base salary per year, plus equity and bonus opportunities

Company

Airwallex provides unified payments and financial infrastructure for global businesses, including business accounts, payments, spend management, treasury, and embedded finance.

What you will do

• Translate regulatory and partner obligations across US jurisdictions, products, and licensed entities into governance, controls, and execution requirements.
• Design, implement, and improve regulatory and partner controls with Product, Operations, Engineering, Risk, Regulatory Compliance, and Legal.
• Maintain obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.
• Support regulatory exams, audits, inspections, RFIs, and partner inquiries by coordinating responses and preparing evidence packages.
• Contribute to US regulatory reporting governance and ensure reporting responsibilities, deadlines, systems, and controls are clearly defined.
• Identify control and evidence gaps and drive scalable remediation plans aligned with regulatory expectations and business impact.

Requirements

• 7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, financial services, payments, fintech, or a similar field.
• Experience translating legal, regulatory, or partner requirements into operational controls, procedures, testing, or assurance activities.
• Direct experience supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews.
• Strong project management skills and experience driving cross-functional control or reporting initiatives to completion.
• Excellent analytical and writing skills, including the ability to create clear control requirements and exam-ready materials.
• Must be based in the United States, with the role based in San Francisco or New York.

Nice to have

• Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance, or other multi-jurisdiction fintech models.
• Exposure to US regulators and frameworks, including FinCEN, state financial regulators, the CFPB, or relevant federal and state authorities.
• Experience building obligations registers, control libraries, regulatory reporting operating models, or second-line compliance infrastructure.
• Familiarity with GRC tooling and certifications such as CAMS, CRCM, CIA, or CISA.

Culture & Benefits

• Work in a fast-moving, highly regulated environment with complex, high-visibility problems.
• Collaborate with regulatory, legal, risk, product, operations, finance, engineering, and external financial partners.
• Operate within a global organization with more than 2,300 employees across 27 offices.
• Receive equity and bonus opportunities in addition to the base salary.