Manager, Regulatory Operations (Fintech)

Location: San Francisco or New York, United States; the role requires being based in the United States.

Salary: $119K–$195K base pay annually, plus potential equity and bonus.

Company

Airwallex provides AI-native financial infrastructure for global payments and financial operations, serving businesses through its regulated platform.

What you will do

• Translate US regulatory and partner obligations into governance requirements, operational controls, and execution procedures.
• Design, implement, and improve regulatory and partner controls across products, workflows, and systems.
• Maintain obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.
• Coordinate responses to regulatory exams, audits, inspections, RFIs, and partner inquiries.
• Manage US regulatory reporting governance and ensure reporting responsibilities, deadlines, and source systems are controlled.
• Drive remediation and scalable obligations-management practices across the US regulatory operating model.

Requirements

• Must be based in the United States, with the role located in San Francisco or New York.
• 7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, financial services, payments, or a related discipline.
• Experience translating legal, regulatory, or partner requirements into operational controls, procedures, testing, or assurance activities.
• Direct experience supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews.
• Strong project management, analytical, writing, and cross-functional collaboration skills.
• Ability to operate effectively in a fast-moving, highly regulated environment.

Nice to have

• Experience with payments, e-money, card issuing or acquiring, treasury, embedded finance, or other multi-jurisdiction fintech models.
• Exposure to US regulators such as FinCEN, state financial regulators, or the CFPB.
• Experience with obligations registers, control libraries, regulatory reporting models, or GRC tooling.
• Certifications such as CAMS, CRCM, CIA, or CISA, or formal legal, compliance, risk, or audit education.

Culture & Benefits

• Work with regulatory, legal, risk, product, operations, finance, engineering, and external financial partners.
• US-based employees are eligible for medical, dental, and vision insurance, a 401(k) plan, disability coverage, life insurance, and well-being benefits.
• 20 paid vacation days and 12 paid company holidays are provided to US-based employees.
• Additional compensation may include annual bonuses, commissions, RSUs, or other forms of compensation.