Senior Forward Deployed Engineer (AI)

Location: San Francisco, United States; hybrid work arrangement.

Salary: $190,000–$240,000 base annually, plus equity.

Company

hirify.global develops AI agents that manage continuous patient conversations and automate healthcare scheduling and administrative workflows.

What you will do

• Own health system implementations from technical scoping through go-live and ongoing optimization.
• Build custom integrations across phone systems, EHRs, scheduling platforms, and patient engagement tools.
• Design intelligent workflows for specialty care, patient populations, insurance verification, appointment rules, and clinical protocols.
• Debug complex integration issues and build tooling and automation to accelerate future implementations.
• Optimize production AI agents using real-world data and customer feedback.
• Partner with Product Engineering and Sales to influence the platform, scope technical requirements, and demonstrate capabilities to prospects.

Requirements

• 4+ years of software engineering experience and a record of shipping production code.
• Strong proficiency in Python.
• Experience with APIs, integrations, and working across multiple systems.
• Ability to work comfortably with ambiguity in fast-paced, high-stakes environments.
• Excellent communication skills for explaining technical concepts to non-technical stakeholders.
• Resourceful problem-solving mindset and interest in improving healthcare access.

Nice to have

• Experience with healthcare systems such as EHRs, practice management, or patient engagement platforms.
• Background in customer-facing engineering, solutions engineering, or implementation roles.
• Familiarity with voice and telephony systems, including Twilio.
• Experience with AI or LLM applications and enterprise customers.

Culture & Benefits

• Equity and employee stock options.
• Annual professional development budget and training opportunities.
• Medical, dental, and vision insurance.
• Flexible PTO, meals and snacks, fitness stipend, and commuter benefits.
• In-office workspace setup stipend and 401(k).
• Fast-paced environment focused on customer impact, ownership, accountability, and improving patient access.