2 месяца назад
Alpha/Beta Programme Technical Specialist (Quality Assurance)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Alpha/Beta Programme Technical Specialist (Quality Assurance): Running large-scale pre-release validation programmes for Roku devices and software features with an accent on tester management, internal acceptance testing, bug triage, and AI-supported feedback analysis. Focus on coordinating concurrent programmes, reproducing and escalating defects, building data workflows, and delivering launch-readiness insights to engineering and product stakeholders.
Location: Cambridge, United Kingdom. Hybrid working with office attendance generally expected Monday through Thursday; Fridays are generally flexible for remote work.
Company
operates a TV streaming platform connecting consumers, content publishers, advertisers, and television ecosystems.
What you will do
- Lead concurrent Alpha/Beta technical programmes for devices and software features, defining scope, roles, entry and exit criteria, risks, and progress tracking.
- Recruit, onboard, guide, and motivate external testers across demographics and experience levels throughout pre-release testing phases.
- Conduct internal acceptance testing, reproduce and triage reported bugs, and escalate actionable issues to engineering.
- Use AI, automation, surveys, and data analysis to organise feedback, identify trends, generate reports, and support product launch decisions.
- Coordinate device procurement and distribution, external vendors, partners, and customer validation activities.
- Maintain programme communication and metrics, provide stakeholder updates, and feed insights back into product development and design.
Requirements
- Bachelor’s or Master’s degree in a relevant field, or equivalent experience.
- 5+ years of Programme Management experience and 2+ years of Quality Assurance, technical specialist, or engineering experience, including the ability to reproduce and triage bugs.
- Direct experience running Alpha/Beta or other pre-release testing programmes with external testers, or equivalent customer-facing technical support or engineering experience.
- Familiarity with software testing methodologies, test case creation and execution, and build, test, and release stages of the software development lifecycle.
- Experience building AI tools, automations, or workflows adopted by a team; ability to analyse data and create queries, reports, or dashboards.
- Extensive experience with Jira, Confluence, and project management software, plus strong analytical, communication, negotiation, organisational, and problem-solving skills.
Nice to have
- Experience delivering products or features in consumer electronics or streaming media.
- Experience with data-centric tools or Centercode.
- Familiarity with streaming devices, smart TV platforms, Wi-Fi, Bluetooth, and casting.
- Ability to lift and move TVs up to 50 inches and use basic tools such as a cordless screwdriver.
Culture & Benefits
- Fast-paced, collaborative environment focused on practical problem-solving and delivering solutions to customers.
- Global mental health and financial wellness support.
- Local benefits may include healthcare, life and disability coverage, commuter support, retirement options, and statutory benefits.
- Time off is supported in accordance with local leave policies and personal needs.
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