Incident Manager - Detection & Response (Cybersecurity)

Location: San Francisco, CA; Seattle, WA; New York City, NY; or Washington, DC. Hybrid attendance is required, with all staff expected to work from an office at least 25% of the time.

Annual salary: $290,000–$365,000 USD

Company

Anthropic develops reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Own the end-to-end Detection & Response incident management program, including workflows, escalation paths, communications, and remediation tracking.
• Serve as incident commander for security incidents and coordinate executive, engineering, security, legal, infrastructure, and product stakeholders.
• Establish incident commander rotations and lead response during incidents of varying severity, including high-severity events and off-hours coverage.
• Analyze incident trends, patterns, systemic risks, and root causes, then turn findings into cross-functional preventive improvements.
• Lead post-incident reviews, track action items to completion, and maintain playbooks, runbooks, documentation, and training materials.
• Partner with detection engineering to improve alert fidelity, reduce noise, shorten time-to-detection, and define incident management KPIs.

Requirements

• 7+ years of experience in technical program management, incident management, or security operations, including substantial Detection & Response or security incident response experience.
• Experience building or leading incident response programs at a technology company, preferably in a high-growth or security-intensive environment.
• Experience turning incident data into organizational improvements and driving systemic fixes across multiple teams.
• Experience building operational processes from the ground up and influencing stakeholders without direct authority.
• Strong analytical, organizational, and communication skills, including communication with technical, non-technical, and executive stakeholders under pressure.
• Bachelor’s degree or equivalent education, training, and experience in a relevant field.

Culture & Benefits

• Collaborative work on large-scale AI research and safety efforts.
• Flexible working hours and hybrid office collaboration.
• Competitive compensation with optional equity donation matching.
• Generous vacation and parental leave.
• Visa sponsorship may be available, with immigration-lawyer support, depending on the role and candidate.