Sr. Business Application Administrator (Salesforce)

Location: Remote in Canada

Company

hirify.global provides connected work and resource management solutions for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, enterprise architecture, innovation management, and collaborative project management.

What you will do

• Serve as a subject matter expert on Salesforce business processes, system capabilities, and solution options.
• Partner with Sales, Marketing, Revenue Operations, Finance, Customer Support, Legal, and other teams to analyze processes, systems, and data flows.
• Improve Lead-to-Quote-to-Cash workflows covering opportunity management, quoting, pricing, approvals, contracting, ordering, and revenue operations.
• Administer and configure Salesforce, including objects, fields, page layouts, record types, permissions, validation rules, Flows, reports, and dashboards.
• Design and implement automations, customizations, and integrations across Salesforce and connected applications such as Outreach, LeanData, LeadIQ, n8n, Gainsight, NetSuite, and Avalara.
• Lead system changes through design, testing, user acceptance, deployment, post-release validation, issue resolution, and governance.

Requirements

• 8+ years of experience as a Business Administrator or Business Systems Analyst with strong Salesforce expertise.
• Experience gathering complex requirements, analyzing processes, and designing solutions for cross-functional initiatives.
• Hands-on experience configuring, testing, deploying, and supporting Salesforce changes using declarative tools.
• Strong knowledge of Salesforce Flows, objects, fields, security model, page layouts, validation rules, reporting, and platform administration.
• Solid understanding of Lead-to-Quote-to-Cash processes and related workflows.
• Strong stakeholder management, workshop facilitation, documentation, communication, prioritization, and independent decision-making skills.

Nice to have

• Experience with Salesforce CPQ and Salesforce Revenue Cloud.
• Experience with GTM tools such as Outreach, LeanData, LeadIQ, Marketo, LinkedIn Sales Navigator, or Gainsight.
• Experience with Salesforce Agentforce, Einstein Copilot, Prompt Builder, or related AI capabilities.
• Experience supporting governance, controls, data management, and business application best practices.
• Salesforce Administrator, Salesforce Business Analyst, or related certifications.

Culture & Benefits

• Remote work support with flexible work hours and environment.
• Four company-wide paid Unplugged Days per year.
• Generous region-dependent paid time off.
• Region-specific benefits including parental leave, retirement, medical plans, and wellness support.
• Paid volunteer time during hirify.global’s Force for Good Week and an employee referral bonus program.