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2 дня назад

Communications Manager (Tabletop Games)

75 000 - 85 000$
Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Communications Manager (Tabletop Games): Managing Fantasy Flight Games’ communication strategy, external PR coordination, internal communications, and customer service inquiries with an accent on consistent messaging, cross-functional alignment, and fan-focused communication. Focus on coordinating campaigns and deliverables, improving communication processes, and resolving customer issues across multiple channels.

Location: Hybrid in Roseville, Minnesota, United States

Salary: $75,000–$85,000 annually

Company

Fantasy Flight Games is a publisher of hobby board and card games and a subsidiary of hirify.global Group.

What you will do

  • Manage and execute the overall communication strategy for the Fantasy Flight Games brand.
  • Coordinate messaging, timelines, approvals, and deliverables with external PR agencies.
  • Support marketing managers with campaign messaging, announcements, and cross-channel alignment.
  • Lead internal communications and cross-departmental information flow.
  • Oversee customer service inquiries from players, retailers, and partners, ensuring timely and accurate responses.
  • Coordinate cross-functional communication projects and improve communication processes and effectiveness.

Requirements

  • Bachelor’s degree in Public Relations, Communications, or a related field.
  • Proven experience in communications, project management, and/or customer service leadership.
  • Experience coordinating cross-functional teams and managing customer-focused projects.
  • Strong written and verbal communication, organizational, relationship-building, and problem-solving skills.
  • Proficiency with Microsoft Office Suite and project management tools such as Monday.com and Outlook.
  • Strong understanding of customer service ticketing tools such as Zendesk.

Nice to have

  • Experience in the board game industry.

Culture & Benefits

  • Hybrid schedules and flexible working arrangements.
  • 22 days of annual paid time off and 13 paid holidays.
  • Medical, dental, vision, and life insurance, plus a 401(k) match.
  • Paid parental leave, fertility and family-building benefits, and mental health programs.
  • Game discounts, annual game credits, career development, and employee assistance programs.

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