Client Solution Specialist (Fintech)

Location: Remote from Chicago, Illinois; occasional in-office participation may be required based on business needs.

Base salary: $37,500–$62,500 per year, plus incentive eligibility.

Company

hirify.global is a corporate banking organization focused on delivering customer solutions and managing business risk.

What you will do

• Support relationship managers within the FIG Fintech team.
• Provide sales, service, and execution support for new and ongoing client relationships.
• Gather, prepare, review, and verify client documentation and related information.
• Process client, account, and transaction details in relevant systems and prepare reports.
• Administer implementation plans, act as a client or service-partner contact, and escalate servicing issues.
• Support compliance with standard regulations and processes and provide general administrative assistance.

Requirements

• Associate degree or equivalent education and experience.
• Typically, 3+ years of related experience or relevant product knowledge.
• Accuracy, attention to detail, effective communication, critical thinking, and decision-making skills.
• Ability to manage multiple priorities, support client relationships, and follow customer support policies and procedures.
• Employment visa sponsorship and STEM OPT participation are not provided.

Culture & Benefits

• Inclusive workplace culture focused on respect, customer experience, and employee contribution.
• Medical, prescription, dental, and vision coverage options, including a Health Savings Account feature.
• 401(k) with company match, pension, stock purchase plans, life insurance, and disability protection.
• Educational assistance, wellness programs, dependent care reimbursement, and backup child and elder care.
• Paid holidays, occasional absence days, parental leave, and 15–25 vacation days depending on career level.