Implementation Manager (MarTech)

Location: Kyiv, Ukraine; remote

Company

hirify.global is an account-based marketing platform that enables contact-level advertising, buyer intent activation, and revenue attribution.

What you will do

• Manage hirify.global implementations across a portfolio of clients and align setup with business objectives.
• Advise customers on implementation best practices and integration with existing workflows.
• Gather requirements and translate operational workflows into technical configurations.
• Balance 15+ concurrent implementations with different levels of complexity.
• Explain hirify.global's value to stakeholders and support adoption and expansion opportunities.
• Collaborate with Product and Development teams to track and resolve bugs and feature requests, while supporting Customer Success Managers with complex account setups.

Requirements

• 4+ years of client-facing experience as a Project Manager, Implementation Manager, or Customer Success Manager with strong onboarding experience.
• 2+ years of experience in MarTech or SalesTech.
• Hands-on experience with CRMs, Marketing Automation Platforms, APIs, webhooks, and system integrations.
• Advanced English proficiency required.
• Strong communication, product advocacy, ownership, project management, and time management skills.

Nice to have

• Experience identifying upselling or expansion opportunities.
• Familiarity with sales engagement platforms such as Outreach and Salesloft.
• Experience with BI tools.

Culture & Benefits

• Remote work with no fixed working hours.
• Progressive commission structure and performance bonuses.
• Unlimited vacation, parental leave, and additional PTO and leave policies.
• Medical, dental, and vision coverage.
• Flat organizational structure and a diverse, inclusive workplace.
• Some local and international travel may be required for internal and external events.