Director, Sales Operations

Location: Boston, Massachusetts, United States. The role is aligned to the Boston location, and candidates are expected to reside within reasonable proximity. Work may begin remotely, but the position is expected to transition to a hybrid arrangement with regular attendance at the designated office based on business needs.

Company

hirify.global provides intelligent cloud-based SaaS solutions for the property and casualty insurance industry.

What you will do

• Design and manage sales forecasting, planning, budgeting, quota allocation, and compensation administration.
• Build, lead, coach, and develop a high-performing Sales Operations team.
• Set priorities, allocate resources, and drive operational initiatives across the sales organization.
• Improve sales processes, CRM capabilities, reporting, and performance management programs.
• Develop sales KPIs, pipeline metrics, forecasting accuracy reports, and dashboards for Sales VPs and Quarterly Business Reviews.
• Partner with Finance, HR, Marketing, Product, and Sales Enablement on operating standards, training plans, and AI-forward analyst work.

Requirements

• Four-year college degree from an accredited institution; an MBA or equivalent is preferred.
• 7+ years of B2B SaaS sales or sales operations experience, including 5+ years in sales operations, business planning, or sales support management.
• Experience leading, managing, coaching, and developing high-performing teams.
• Salesforce experience is required.
• Experience managing analytically rigorous corporate initiatives and working with complex datasets.
• Legal authorization to work in the United States is required, and candidates must be located within reasonable proximity to Boston.

Nice to have

• Experience with Power BI or an equivalent business intelligence tool.
• Understanding of the quote-to-cash process.
• Experience designing sales incentive compensation programs.
• MBA or equivalent degree.

Culture & Benefits

• Flexible-first work approach with autonomy over day-to-day work.
• Increasing opportunities for in-person collaboration through the Flying Together approach.
• Inclusive environment focused on respect, collaboration, accountability, continuous learning, and diverse perspectives.
• Travel requirement of 10–25%.