Lead Information Developer (Cybersecurity)

Location: Pune, India

Company

hirify.global develops cybersecurity products and enterprise software solutions.

What you will do

• Lead documentation strategy, planning, and execution across multiple cybersecurity product areas.
• Partner with Product Management, Engineering, UX, Support, and other stakeholders to align documentation with product and business goals.
• Define documentation standards, governance, content architecture, and reusable content strategies.
• Create and optimize content for human users and AI-powered experiences, including copilots, chatbots, search assistants, and agentic systems.
• Drive the adoption of Generative AI, automation, analytics, SEO, GEO, and AEO practices to improve content quality and discoverability.
• Mentor Information Developers and lead initiatives that improve documentation scalability, quality, and productivity.

Requirements

• 12+ years of experience in Technical Writing, Information Development, or Technical Communication.
• Experience leading documentation initiatives for enterprise software, SaaS, cloud, API, or cybersecurity products.
• Strong expertise in technical writing, information architecture, content strategy, and structured authoring.
• Hands-on experience with Generative AI, prompt engineering, AI-assisted authoring tools, and documentation automation.
• Experience defining content metrics, building dashboards, and using analytics to improve content performance.
• Proficiency with JIRA or similar ticketing systems, CMS platforms, publishing tools, Git-based repositories, and modern documentation ecosystems.

Nice to have

• Experience with Google Analytics, Power BI, Tableau, or similar platforms.
• Understanding of AEO, GEO, semantic search, Retrieval-Augmented Generation, and AI-ready content strategies.
• Experience with Docs-as-Code, structured authoring, and enterprise knowledge management.

Culture & Benefits

• Cross-functional collaboration with Product Management, Engineering, UX, and Support.
• Opportunity to apply Generative AI and automation to modernize documentation practices.
• Focus on data-driven content decisions, documentation quality, and operational efficiency.