Project Coordinator (SaaS)

Company

hirify.global provides a unified AI-enabled supply chain planning platform for retailers and manufacturers, covering forecasting, replenishment, merchandising, pricing, promotions, operations, and production planning.

What you will do

• Set up and maintain customer projects in PSA tools such as OpenAir.
• Coordinate monthly invoicing by validating timesheets, securing approvals, processing charges, and submitting invoices on schedule.
• Maintain resource bookings and billable/non-billable allocations.
• Manage assigned strategic customer accounts as Project Manager, including task tracking, status reporting, communication, and risk and issue management.
• Coordinate with delivery, customer success, PM leadership, consultants, and customer stakeholders to keep deliverables on track.
• Identify inefficiencies and implement improvements in invoicing, time tracking, resource allocation, pipeline management, PMO automation, and SOP documentation.

Requirements

• Strong organizational skills and the ability to manage multiple workstreams.
• Experience with PSA or project management tools such as OpenAir or Jira.
• Comfort with project financials, invoicing, timesheets, and resource allocation.
• Clear, professional communication with internal teams and customers.
• Process-oriented mindset and willingness to challenge existing practices.
• Full-time availability for project operations and customer engagements across the Americas.

Nice to have

• 1–3 years of experience in project coordination or PMO roles, ideally in SaaS or technology services.
• Experience in supply chain or retail.
• Familiarity with Confluence, Slack, and Microsoft 365.

Culture & Benefits

• Flexibility in how and where you work.
• International career and learning opportunities in a rapidly growing software company.
• Annual leave and practical benefits supporting work, family, wellness, and everyday life.
• Diverse, inclusive, and supportive work culture with ownership, autonomy, and flat hierarchies.
• Work focused on reducing waste and improving sustainability.
• Two paid volunteering days each year.

Hiring process

• Apply through the application portal with a cover letter and resume.