Service Transition Manager

Location: Hybrid (remote/office) in Bucharest, Romania; Prague or Brno, Czechia; Warsaw, Poland; or Lisbon, Portugal.

Company

hirify.global is an international energy technology company developing systems and technologies that support reliable, sustainable energy generation and the global energy transition.

What you will do

• Lead end-to-end transitions of digital services, business applications, and process changes into operational support.
• Apply service transition frameworks, including milestones, readiness criteria, approvals, governance gates, and stakeholder checkpoints.
• Assess operational readiness across processes, documentation, support models, access requirements, and knowledge transfer.
• Coordinate onboarding requests, readiness reviews, and workshops with business, technology, project, and support teams.
• Define support responsibilities, escalation paths, and operating procedures while tracking risks, dependencies, and open actions.
• Support post-launch stabilization and improve standardized, scalable transition practices.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Engineering, Supply Chain Management, or a related field.
• Several years of experience in service transition, service management, program management, operations, or a comparable function.
• Experience transitioning services, applications, or business processes from project delivery into operational environments.
• Strong understanding of service transition frameworks, operational readiness, service lifecycle management, support models, governance, and continuous improvement.
• Excellent stakeholder management, communication, and facilitation skills in an international environment.
• Fluent English, written and spoken; a structured and proactive approach to managing complexity, dependencies, and competing priorities.

Nice to have

• Experience with service management or workflow platforms.
• Knowledge of procurement processes, enterprise applications, or digital business solutions.

Culture & Benefits

• International and open-minded working environment with colleagues across more than 90 countries.
• Flexible work culture combining remote and office work.
• Medical subscription and wellbeing initiatives.
• Career growth and development opportunities.
• Inclusive workplace focused on responsible business, compliance, decarbonization, and energy transformation.