Operations Lead Specialist - Client Account Profile

Location: Jersey City, New Jersey, United States

Salary: $65,000–$75,000 base salary annually plus annual target bonus

Company

hirify.global is a global financial services firm providing investor services, capital markets expertise, technology solutions, and client management.

What you will do

• Coordinate daily workflow, work distribution, prioritization, and resource allocation across the Client Account Profile unit.
• Verify new account setups, account changes, closures, reconciliations, proofs, and control activities.
• Monitor production reporting, identify trends, and support productivity and process improvements.
• Investigate operational inquiries, resolve breaks, perform root-cause analysis, and escalate errors or control gaps.
• Review team members’ work, provide quality sign-off where required, and deliver feedback.
• Support onboarding, training, procedure maintenance, and backup coverage for the team.

Requirements

• 5–7 years of experience in custody, securities processing, operations, or a related industry.
• Knowledge of at least one Operations product area and its related processes.
• Strong research, analytical, problem-resolution, organizational, and communication skills.
• Ability to maintain accuracy, meet deadlines, manage competing priorities, and work under pressure.
• Experience coordinating workflow, supporting quality review, training colleagues, or serving as a senior team resource is preferred.
• No specific licenses or certifications are required unless determined by business or regulatory needs.

Culture & Benefits

• Partnership-oriented environment with collaborative problem-solving and cross-functional support.
• Professional development, mentoring, and opportunities to contribute beyond the daily role.
• Benefits supporting long-term savings, healthcare, income protection, and time off.
• Compensation includes base salary, discretionary bonuses, and profit-sharing.
• Equal opportunity workplace that values diverse experiences and transferable skills.