Digital Fraud Analyst (Fintech)

Location: Chicago, IL; hybrid schedule with 3 days in the office and 2 days remote

Salary: $65,000–$75,000 annually for the Chicago market, based on experience, qualifications, and location.

Company

hirify.global is a relationship-oriented bank providing financial services for clients in the modern banking environment.

What you will do

• Prioritize high-volume alerts involving wire transfers, ACH, Zelle, and other digital payments to minimize fraud losses.
• Review online and mobile banking activity, debit card transactions, and account-opening applications for suspicious behavior, synthetic fraud, and identity theft.
• Investigate business email compromise, account takeover, consumer scams, and emerging fraud schemes.
• Conduct outbound transaction verification calls and communicate with clients involved in sensitive fraud cases.
• Prepare accurate reports documenting fraud events and investigation findings.
• Perform quality assurance reviews of US fraud operations by independently assessing case accuracy, consistency, and timeliness.

Requirements

• College degree or equivalent experience.
• 2–4 years of experience monitoring online and mobile banking applications for fraud.
• Demonstrated ability to identify suspicious transactions, patterns, and anomalies.
• Strong analytical, critical-thinking, judgment, interpersonal, and communication skills.
• Must be legally eligible to work at the specified US location and hold a valid work or study permit where applicable.
• Ability to work a hybrid schedule with 3 days in the Chicago office.

Nice to have

• Experience with fraud monitoring systems and alert management tools.
• Experience with quality assurance processes, rubrics, and measurements.
• Ability to adapt questioning strategies in real time during investigations.

Culture & Benefits

• Inclusive and accessible candidate and workplace environment.
• Medical, dental, vision, health savings account, life insurance, and disability benefits.
• Paid sick leave, parental leave, vacation, and holidays.
• 401(k) and eligibility for relevant incentive compensation, including a possible discretionary bonus.
• Attribute-based assessments and other skills tests may be part of the hiring process.

Hiring process

• The process may include an attribute-based assessment and skills tests, such as simulations, coding, or French proficiency assessments.
• Artificial intelligence tools may be used during recruitment.