Director Partnership Success (Healthcare)

Location: Remote - Nationwide, United States; up to 25% travel and onsite work at client, temporary, or corporate office locations as business needs require.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals, health systems, and affiliated physician groups.

What you will do

• Lead day-to-day client operations and plan revenue cycle policies, objectives, and initiatives.
• Define client deliverables, timelines, outcomes, and action plans while monitoring bad debt and process improvements.
• Identify performance and support gaps, propose solutions, and drive operational improvements.
• Build client relationships, align stakeholders, influence decisions, and engage onsite operations teams.
• Lead program-level and monthly client meetings with CFOs, client leaders, and other stakeholders.
• Provide revenue cycle expertise on payer policies, contracting, regulatory updates, compliance, metrics, tools, and reporting.

Requirements

• Experience in front-end, middle, and/or back-end revenue cycle operations, including areas such as CDI, utilization management, physician advisory, or coding.
• Ability to understand operational workflows and objectives and identify improvement opportunities through data analysis.
• Strong communication skills for presenting trends, issues, and recommendations to operational and executive stakeholders.
• Experience in client-facing or stakeholder-facing roles.
• Willingness and ability to travel up to 25% and work onsite at client, temporary, or corporate locations when required.

Nice to have

• Technical experience with Power BI, SQL, and/or Python.

Culture & Benefits

• Benefits supporting healthcare, time off, retirement, and well-being.
• Work-life flexibility and a culture focused on collaboration, growth, innovation, and purpose.
• Professional certification relevant to the associate's field.
• Tuition reimbursement and quarterly and annual incentive programs.
• Inclusive workplace with reasonable accommodations for qualified individuals with disabilities.