Product Manager, Observability

Location: New York, NY (hybrid); in-office anchor days on Monday, Tuesday, and Friday for employees within commuting distance of offices in San Francisco, New York, London, or Berlin. Employees located beyond the commuting distance may work fully remotely.

Salary: $172,000–$258,000 annual base pay in San Francisco; compensation may be adjusted based on employee location.

Company

Vercel builds agentic infrastructure and developer products including Next.js, v0, and AI SDK.

What you will do

• Own the strategy and roadmap for observability products spanning telemetry ingestion, debugging, and monitoring surfaces.
• Turn customer feedback, support escalations, usage data, and competitive changes into sequenced product plans with clear tradeoffs.
• Partner with engineering on product scoping and with design on making telemetry data clear and usable.
• Define which observability capabilities Vercel builds natively and how integrations with Datadog, Sentry, Grafana, Honeycomb, and New Relic work.
• Work with Enterprise customers, Sales, and Solutions on observability requirements affecting adoption and expansion.
• Own pricing, packaging, launch communications, and success metrics for the observability product area.

Requirements

• 5+ years of product management experience, including meaningful experience with developer, infrastructure, or data-intensive products.
• Experience shipping technical products and communicating with engineers as a peer.
• Ability to read trace waterfalls and reason about cardinality, sampling, and retention costs.
• Ability to own a product domain end to end and make independent strategic decisions.
• Strong data fluency, including writing queries to answer usage questions.

Nice to have

• Experience at an observability, APM, or monitoring company, or extensive experience using such tools at scale.
• Experience shipping AI or agent-facing developer tooling.
• Experience owning consumption-based pricing for a technical product.
• Active Next.js or Vercel usage.

Culture & Benefits

• Competitive compensation including equity.
• Inclusive healthcare package.
• Mentorship and support for attending professional events.
• Flexible time off.
• Company-provided equipment and a work-from-home budget.