Product Manager - Internal Tools and AI

Location: Fully remote, but candidates must be based in the UK, Spain, USA, Canada, Kenya, Ghana, Senegal, Côte d'Ivoire, or Burkina Faso. Quarterly travel to operational markets such as Senegal or Côte d'Ivoire is expected, with exceptions.

Salary: $142,200–$203,300 USD, depending on level and location, plus equity.

Company

hirify.global builds affordable digital financial services, including mobile money, cash deposits and withdrawals, and peer-to-peer and business payments across African markets.

What you will do

• Own how general work tools such as Slack, Monday, and AI support teams across hirify.global.
• Partner with the People team and stakeholders on tool setup, adoption, and vendor decisions.
• Identify valuable AI use cases and build secure, affordable skills, bots, automations, and templates for operations teams.
• Design and improve workflows by deciding whether work should be simplified, automated, supported by an existing tool, or eliminated.
• Create reusable playbooks and building blocks, work with champions across teams, and coordinate with domain leaders and product managers.
• Initially work as an individual contributor with in-country operations teams, setting up workflows and creating Claude skills and playbooks; help form a team as the function develops.

Requirements

• 5+ years of experience in product management or a similar end-to-end product or process ownership role, ideally in a high-ownership, fast-paced scale-up environment.
• Experience overseeing the full product development lifecycle, including user research, design, implementation, and evaluation.
• Hands-on experience designing and improving operational workflows that save time, produce accurate results, run reliably, and remain reasonably cost-efficient.
• Hands-on, meaningful use of AI tools such as Claude or ChatGPT to build skills, automations, or workflows in a real job.
• Fluent English.
• Strong communication, influence, cross-functional coordination, and collaboration across multiple cultures.
• User-focused product design instincts, empathy, ownership of outcomes, prioritization by impact, and persistence when replanning based on feedback or new information.
• Willingness to travel and meet users in Senegal, Côte d'Ivoire, and other African countries.

Nice to have

• Conversational French.
• Experience with Slack and an enterprise workflow tool such as Monday, Jira, or Linear.
• Experience in or close collaboration with large operations teams, including support, field, or finance.
• Experience as a mobile money user in Sub-Saharan Africa.
• Experience working according to hirify.global's product principles.

Culture & Benefits

• Distributed team with up to three funded in-person gatherings per year.
• Subsidized health insurance for employees and dependents, with retirement contributions varying by country.
• Six months of fully paid parental leave and subsidized fertility assistance.
• Flexible vacation, with most employees taking 21–30 days annually.
• $10,000 annual charitable donation matching.
• Autonomy over projects from problem discovery through production monitoring, with lightweight, principle-driven product processes.

Hiring process

• Complete the application form and upload a resume in English plus a cover letter describing interest in hirify.global and the role.
• Applications are reviewed frequently; apply to the role that most closely matches your skills, experience, and career goals.